Unlock Your Agentforce Success
A framework to help Agentforce project leaders overcome common challenges and incorporate early adopter best practices and learnings for Responsible AI.
About
Introduction
Scott Gordon, a Salesforce Professional Services veteran of 9 years, Certified Agentforce Innovator and an experienced Agentforce leader, has developed insights into Agentforce Success for project leaders, Steerco executives, AI Councils and Centers of Excellence. Based on hands-on experience with early adopters and accepted industry best practices in governance.
Background & Relevance
As Salesforce released Agentforce and the Agentforce Activator campaign, a low-hurdle entry offer to build autonomous agents, Scott observed as customers faced a common set of challenges:
- defining high quality Agentforce use cases,
- preparing for the release of “digital labor” into the workforce, and
- governing Agentforce projects for Responsible AI
As this transformational technology expands in the enterprise market, Scott has studied the early adopters, extracting key success factors and learnings. Now he is making those insights available to you.
How This Helps You
These unique insights can be applied across the adoption lifecycle on every Salesforce customer’s AI roadmap to ensure that you proceed with a strategically sound, valuable, governable and ethical plan.
- Are you ready to start an Agentforce proof of concept?
- Know the 5 keys for defining a gen AI use case?
- Seeking best governance practices for Responsible AI?
- Looking to understand and mitigate AI-related risks?
- Unclear how to prepare for 'digital labor'?
- Confused about Agentforce costs?
Learn from the experience of the earliest adopters and an AI Governance expert.
Relevant to every organization
Whether you are still considering your first Agentforce project or optimizing & scaling multiple production agents, this free Agentforce Success framework can be adapted to reflect your experiences and align your organization for future success.